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Privacy Policy

INTRODUCTION

The Privacy Policy is intended to help you understand why we collect your personal data and how we use it. Please take the time to read it carefully. This policy applies to all of you who visit the website or purchase and use our products or services through our website. The Company ensures that "mentisjewellery" complies with the provisions of Law 2472/1997 on "Protection of individuals from the processing of personal data" and Law 3471/2006 on "Protection of personal data and privacy in electronic communications" and EC 2016/679 "General Regulation on the Protection of Personal Data". In any case, the Company confirms that any collection, processing and/or storage of your personal data is done in accordance with the law and only after your express specific consent and exclusively for the purposes and to the extent required for the operation of " mentisjewellery'.

  

PRIVACY

The Company ensures that "mentisjewellery" is in full compliance with the provisions of the "Personal Data Protection" Laws. In any case, the Company ensures that any collection, processing and/or storage of your personal data is done in accordance with the applicable laws. Minor visitors to "mentisjewellery" have the possibility to access it and its services, only with the consent and under the supervision of their parents or guardians, without having to submit their personal information. In case of submission of such information by minors without parental consent and supervision, the Company immediately deletes the corresponding information given that it has previously received relevant information to this effect, as it cannot itself be aware of this.

 

Personal Data & Processing

Navigating "mentisjewellery" is also possible without disclosing your personal information which constitutes personal data. However, you can benefit from more services if you agree to disclose certain personal information depending on the service you are interested in. For the initiation and processing of your transaction with our Company, a necessary condition is the disclosure by you of some of your personal information such as your name, your contact information (email, telephone) and your address for sending your order. Submitting your personal information implies your consent to the use of it by the administrators of "mentisjewellery" to process your order. Your payment information (eg your credit card number) is not collected or stored by the Company and therefore you need to re-enter it each time you wish to make a transaction through 'mentisjewellery'. During your navigation on "mentisjewellery" we automatically collect information to ensure the services provided and their quality through the use of cookies, webserverlogs (logs of server functionality and performance) and webbeacons (technique by adding tags to websites and emails which allow the discreet - usually invisible - verification that a user - anonymous - has access to some content).

Additional personal data is collected when using the e-shop in the following cases:

  • Create Account

By creating your own account at "mentisjewellery" the details of your transactions with the Company are automatically stored in it. To complete your registration, you will receive a relevant email with instructions for creating your Personal Secret Security Code.

There are two codes used to identify you:

A. The username (email or username)

B. The Personal Secret Security Code (password)

Every time you enter the above codes, you gain secure access to your personal information. You remain solely responsible for all operations carried out with your personal codes in your account and are solely responsible for its correct use, while the Company is not responsible for any damage or loss resulting from non-compliance with these terms. You agree to immediately notify the Company of any unauthorized use of your account and any actual and/or potential breach of security. The Company bears no responsibility in case of data loss, since it has taken every possible measure to secure them.

By submitting the information, the visitor and/or customer agrees to: a) provide true, accurate, valid and complete information about the information requested by "mentisjewellery" in the relevant requests for access to its contents/services and b) maintains and diligently updates its registration information to keep it true, accurate, valid, up-to-date and complete.

  • Sending promotional and informational material

Visitors to 'mentisjewellery' have the option to subscribe to the Company's newsletter service.

To register the visitor/customer to the service via email (newsletter), there are two options:

a. During the final stage of the order submission process, the customer can choose to register for the service by selecting the corresponding field. In this case the administrators of 'mentisjewellery' get the right to add the customer to the update list.

b. While browsing "mentisjewellery" the visitor can subscribe to the Newsletter list that is available on every page of this by stating his email and optionally his name. In case he changes his mind and does not wish to receive informative emails, he can withdraw his consent and delete himself from the list by choosing this option at the end of each informative email he receives or even by sending an email to [email protected] requesting its deletion.

  • Personalized advertising

A prerequisite for personalized advertising, i.e. for displaying advertisements tailored to your preferences and for analyzing their effectiveness, is the acceptance of the corresponding cookies when entering the website. Personal information such as name, phone number, email is not collected or sent. These ads are displayed on our own websites and on third parties.

  • mprovement of services provided

The Company uses the data for the purposes of communication and customer management, statistical analysis and improvement of the services provided. Information regarding the use of "mentisjewellery" is collected as it helps us to evaluate its operation (e.g. page traffic, browser used, visitor origin, sales statistics, etc.) and enables us to perform general statistical analyzes without reference to individual user data. We use third party webanalytics services to monitor mentisjewellery and social media pages. The providers of these services use technologies such as cookies, webserver logs and webbeacons. The usage information collected and transmitted to these providers helps to analyze how visitors use the website, eg whether they are new or old visitors. No personal information such as name, phone number, email and no user identification is collected and sent.

  • Quality and safety assurance

The Company uses the data it collects so that it can detect cases of attacks in time and protect itself from them.

Sharing

The Company confirms that it will not use your personal information for a use not specifically authorized by you, nor will it send or disclose to third parties (natural or legal persons) not affiliated with the Company your information in question without your express and specific consent. consent to this. The Company transmits your personal data in cases where notification is necessary for the execution of your order (e.g. partner shipping companies) or is required by law. The Company uses automation services for the purpose of sending bulk electronic messages. By subscribing to our newsletter, you consent to the storage and use of your data through such services.

Storage time

The period of storage of personal data is configured according to the case. In the cases of processing necessary based on a legal framework (e.g. retention of commercial documents), the time period is determined in accordance with the applicable provisions. In cases of execution of contractual obligations, their storage is maintained for as long as is deemed necessary for the execution of them as well as the establishment, exercise and support of legal claims. In the case of implementation of promotional and advertising actions, they are kept until you withdraw your consent at any time you want it. The Company may lawfully process the data until the time of revocation.

Visitor / customer rights

"mentisjewellery" enables its visitors/customers to have access to the user account where their personal data collected and stored in accordance with the above is kept and to make corrections, deletions, modifications and additions to the data and information they have submitted in it. The rights that every natural person has regarding the processing of his data are briefly the following:

  • Right of access: Can request a copy of the data we hold about it and check whether it is being processed lawfully.
  • Right to rectification: He can request the correction and updating of his personal data if it is inaccurate or incomplete.
  • Right to erasure: He can request the erasure of the data held for him, without requiring a specific justification. It is not absolute and only applies in certain cases.
  • Right to restriction of processing: He can request that the processing of his personal data be stopped, when its accuracy is disputed, the processing is unlawful, the data is no longer needed by the controller
  • Right to object to processing: In some cases, you can object to the processing of your personal data.
  • Right to portability: He has the right to request the transfer of his data to another controller.
  • Right to information/Transparency: all companies must be completely transparent about how they process personal data, the purposes of processing and with whom it will be shared.

SECURITY

The security of your personal information is important to us, so for your safe navigation on "mentisjewellery" as well as for the security of your transactions with it, the Company takes every appropriate measure by adopting modern high-quality security specifications in accordance with market trends , and uses encryption based on protocols, which are activated during the input of sensitive personal data that offer encrypted communication. We follow industry standard procedure to protect personal information and personal data submitted to us, both during transmission and at the time of receipt. We impose on our third-party partners who have access to your data the obligation to observe corresponding measures and undertake to process your personal data in compliance with the law and always in accordance with our instructions. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we use the best means to protect your personal information, we cannot guarantee absolute security. In addition, for your security, all your information is stored within the European Union and all the requirements of the European Data Protection Regulation are met. In particular, the server on which our website/e-shop is hosted belongs to a Greek datacenter, namely the company LamdaHelix and is subleased to our company by the company cloudconcept. You have access to the data you have registered using a user account (email) and the code (password) you have defined. The Company takes the necessary measures in order to protect your personal data, but you should also bear in mind that the safe navigation of "mentisjewellery", as well as the protection of the password to your personal account, also depends on you.